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Introduction
Before you place an order, you should read these Terms and Conditions in full. If you do not agree to any of these Terms and Conditions then we will not accept your order.
Visitors under the age of 16 should not register with this website or submit any information to us.
Images
We have taken great care in presenting the products on our website as accurately as possible. However, the images you see will depend on your monitor’s display and colour capabilities. We are therefore unable to guarantee that the product images you see are an accurate representation of the actual merchandise.
Acceptance of your Order
Shortly after you have placed an order with us by pressing the ‘Pay button’ an email will be sent to you acknowledging the details of your order. This email is not an order confirmation or order acceptance from Scotty's Models.
Order acceptance and the completion of the contract between you and Scotty's Models will take place when your order is dispatched, unless you have cancelled the order in accordance with the Order Cancellation instructions set out below. We will take pre-payment for your goods on submission of your order.
Non-acceptance of an order may be a result of one of the following:
Internet orders will be confirmed by email. Should you not receive confirmation, please contact us by email: scottysmodels@icloud.com
Pricing Policy
Price are shown on our website in GBP, are inclusive of VAT.
Prices may change and offers may be withdrawn at any time.
Product Availability / Information
We feature products on our website that have been carefully selected for Online Shopping. Once an item is sold out it will be taken off the website at the earliest opportunity and may not be available again.
Prices of products may change from time to time. If items that you order are out of stock, subject to a delay or the price is higher than that shown on your order, we will try to contact you at the email address you provided when placing your order.
If we cannot contact you or receive no response to our email, we will continue to process the remaining items on your order. All items are subject to availability.
The Website
We may change the Scotty's Models website and correct or update information (including product information) on it at any time without notice. Except in relation to the description of products and services available for order from our website, we do not guarantee and are not responsible for the accuracy of any information provided on the website.
We do not represent or warrant that the material contained in the website, any of the functions of the website and the server will operate without interruption or delay or will be error-free, free from defects, viruses or bugs or compatible with any other software or material.
General
We may change these Terms and Conditions at any time. If any of these terms and conditions are invalid or unenforceable, the remainder of these terms and conditions shall continue to have full force and effect.
We are committed to selling quality products but there may be a time when you need to exchange or return something you have bought.
If you have simply changed your mind, we are happy to accept product returns for up to 14 days after delivery. To be eligible for this, products must be in new, unused and unopened condition.
Special order items and Items older than 14 days that are sellable will be subject to a 50% restocking fee.
Before any item is returned, please email us for a returns form. Items returned without the correct paperwork may occur a delay processing your item.
All items we sell include a 12 month manufactures warranty that start from the day the goods are received by you. The manufactures warranty covers faults that may develop.
If you think you have a faulty item or your product is not working correctly please get in touch, majority of the time we can solve minor problems over the phone or by email.
Accidental damage, crash damage and water damage is not covered under warranty. We have the right to repair any item before replacing.
If a fault has occurred due to misuse or crash damage, then we have the right to charge an hourly labour rate plus any parts used. If an item is returned and a no fault is found a redelivery charge will be applied.
Before any item is returned, please email us for a returns form. Items returned without the correct paperwork may occur a delay processing your item.
All postage for items returned will be at the cost of the original purchaser.